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Company Profile : Detector Electronics Corporation (Det-Tronics)

DeT-Tronics -- A UTC Fire & Security CompanyOver 30 years of Success and Customer Satisifaction

Our Mission

Headquarters and Personnel

Complete Product Line

World-Class Product Testing Facility

Global Approvals

24-hour Customer Service and Support

Global Network of Corporate and Sales Offices

 

 

Over 30 Years of Success and Customer SatisfactionOver 30 Years of Success and Customer Satisfaction

When it comes to safety, Detector Electronics Corporation (Det-Tronics) has decades of practical experience in flame and gas detection plus fire alarm and gas detection systems. Our legacy is one of protecting such high hazardous applications as offshore oil platforms, the B-2 bomber, thousands of miles of gas pipelines, and token booths in New York City's subway system. Our history and experience have instilled a high level of "safety consciousness" in our company and personnel.

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Our Mission

Plain and simple - our mission is to keep our customers safe and satisfied. 

Headquarters and Personnel

Det-Tronics is a division of United Technology Corporation with headquarters in Minneapolis, MN, USA. At this 80,000 sq. ft. facility, we manufacture UV and IR sensors for flame detectors, catalytic gas sensors used in combustible gas detectors, and electronic PC board and detector/controller assemblies. In addition, we have personnel managing operations both in England and Singapore. We also maintain a 4,000 sq. ft. off-site fire and gas test facility which is one of the best and largest in the world. Det-Tronics has over 280 dedicated employees as well as 76 worldwide representative sales offices and 18 worldwide sales offices.

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Complete Product Line

Det-Tronics is unique in the manufacturing of both flame and gas sensors in-house, thereby controlling specifications to exacting requirements. Our optical flame detectors incorporate the latest technologies in UV, IR, UV/IR, Dual IR, Multispectrum IR (MIR) and fiber optics. In our gas detection line, we employ technologies for catalytic, electrochemical, thin-film semiconductor and IR absorption. Our flame and gas systems range from conventional to state-of-the-art, highly fault tolerant and configurable detection and releasing systems. By offering the widest range of fire and gas detection & alarm products, Det-Tronics ensures the right technology for every application.

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World-Class Product Testing Facility

Det-Tronics maintains one of the most sophisticated fire and gas testing facilities in the world, which enables us to fully test and evaluate each and every product BEFORE shipment to the customer. Our continued dedication to providing the highest level of safety possible results in superior products that have been tested to ensure that they perform the intended function over a wide range of abnormal operating conditions.

At our testing facilities, our computerized data access systems log dozens of events at hundreds of times per second to gather the data needed to develop the best and safest detector possible. Meanwhile, as a normal course of developing a flame detector, countless tests encompassing a full range of fuel types, fire sizes, and false alarm sources are performed. Our combustible gas detectors undergo similar testing against possible triggering sources, including attempts at tricking the product into false alarms.

As a final effort at eliminating failures, we perform thorough inspections and run-ins. These recorded measures from design to shipment further ensure reliability.

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Global Approvals

Det-Tronics submits products to recognized third-party testing agencies around the world for verification of performance and quality. We were one of the world's first detection manufacturers to earn and retain the coveted quality approval award, the European ISO 9001. We are also the recipient of hundreds of national approvals, each certifying that our product has withstood each individual agency's most rigorous performance tests. In addition, we are a member of the National Fire Protection Association (NFPA).

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24-hour Customer Service and Support

As a world leader in fire and gas detection, we take extra measures to ensure the best protection to minimize the need for assistance. However, when questions arise, our customer service support team is well prepared.

Det-Tronics maintains a large, highly-trained network of service personnel around the world to support our customers. Experts with extensive experience in engineering, customer service, and field applications are ready to assist you.

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Global Network of Corporate and Sales Offices

Det-Tronics maintains a global network of corporate and sales offices. We also provide local sales and support services through our local business partners strategically located near you to provide prompt responses to your inquiries. Please use the "Ask Det-Tronics" link to send us a question or "Find a Sales Rep Near You" link for all sales inquiries. Our corporate office locations follow:

Global Customer Support

Tel.: + 1-800-765-FIRE/3473 (toll free in the U.S.)

Fax: + 1-952-829-8750

Send E-Mail 

 

North America

Det-Tronics Minneapolis (Corporate Headquarters)

6901 West 110th Street
Minneapolis, Minnesota 55438
Tel.: + 1-952-941-5665

Det-Tronics Houston

1296 North Post Oak Road
Houston, Texas 77055
Tel.: + 1-713-812-0088

Det-Tronics Calgary

67 Cimarron Way
Okotoks, Alberta
T1S 1R7 Canada

Det-Tronics Pennsylvania

105 Haolloway Circle
Lansdale, Pennsylvania 19446

 

South America

Det-Tronics Argentina

Pedro De Lujan 2902
Buenos Aires, C1294ACL
Tel.: + 54 11 4 309 9516

 

Middle East

Det-Tronics Middle East

Bu Ameem Building II, Room 201
PO Box 30971
Dubai
United Arab Emirates
Tel.: + 971 4 33 72498

 

Scandinavia

Det-Tronics Scandinavia

Tevlingveien 23
N-1081
Oslo, Norway
Tel.: + 47 23 17 50 50

Europe

Det-Tronics UK Ltd.

Mathison Way, Poyle Road
Colnbrook, Slough
Berkshire SL3 OHB
United Kingdom
Tel.: + 44 (0) 1753 683059

Det-Tronics France

4, rue Henri Poincare
92167 Antony cedex
France
Tel.: + 33 (0) (1) 46 74 10 60 

Det-Tronics Germany

Division of Kidde Brand - und Explosionschutz Gmbh
Harkortstr. 3
40880
Ratingen
Germany
Tel.: + 49 2102 5790 190

 

Asia

Det-Tronics Singapore

Kidde Asia Pte. Ltd
207 Kallang Bahru
2nd Floor
Singapore, 339343
Phone +65 6424 7979

Det-Tronics India

3rd Floor, White House
#29, St. Marks Road,
Bangalore - 560001
Tel.: + 91 80 2210 7605

Det-Tronics China

Unit 18, 7/F, Tower 3 Henderson Center
No. 18 Jianguomenneidajie
Dong Cheng District
Beijing, 100005
Tel.: + 86 10 6518 7471 7472

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